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The Fine Print

The Fine Print

General Terms and Conditions

Please read the following information carefully. Once you decide to travel on a trip with Midnight Sun Adventure Travel and make payment on a tour, you thereby agree to accept the terms and conditions of this contract.

Reservation Policy

A deposit must be received at the time of booking to confirm your reservation. Full payment is required 60 days prior to departure. All prices are in Canadian funds; when your credit card is processed the transaction should reflect the current rate of exchange for non-Canadian customers.

Cancellation and Refund Policy

Upon receiving written notice of the cancellation, the following schedule will apply:

  • 61 days or more prior to tour departure: full refund.
  • 60–0 days: loss of all advanced funds. 
 
All cancellations are subject to an air ticket cancellation fee which will not exceed $200. If you must cancel, we will be as understanding as possible and will make every effort to be flexible. Providing a refund is owed by Midnight Sun Adventure Travel according to this policy and once verified in writing by the traveller, payment will be made by cheque.

General Sales Tax

 

All prices are subject to 5% GST that will be added to your invoice upon confirmation of booking.

Rates Do Not Include

Tax, personal accident insurance, cancellation insurance, gratuities and baggage handling.

Possible Alterations

Midnight Sun Adventure Travel reserves the right to cancel any trip prior to tour departure. Reasons may include, but are not limited to, unforeseen circumstances associated with operating in wilderness and remote areas, or insufficient bookings. If we do not have our minimum number of guests to feasibly run a trip, we will notify you 30 days prior to departure and will refund you the full amount. Midnight Sun Adventure Travel is not responsible for any additional costs that may arise in the event a trip is altered or delayed for reasons beyond our control.

Supplier’s Liabilities

Midnight Sun Adventure Travel acts as an agent for and makes arrangements with airlines, hotels, kayak companies and operators, bus lines, and other independent parties to provide you with travel products, including services and accommodations. Although great care is taken to choose suppliers, we are unable to directly control them and, therefore, we are not responsible for their acts or omissions. The travel services provided by these suppliers are subject to the conditions imposed by the suppliers and their liability may be limited by their tariffs, conditions of carriage, international conventions and agreements. Individual supplier may require travellers to sign a waiver of liability.

Company Liability

There are certain risks and hazards associated with travelling to and in the areas we visit. All travellers must complete and sign a wavier of liability and a medical form which we send to you as part of your pre-departure package. The information you provide Midnight Sun Adventure Travel will be held in strict confidence. Additionally, Midnight Sun Adventure Travel and their respective officers, directors, servants and agents are not responsible for any claims, loss, damage, cost liability or expense arising, direct or indirect, out of injury, accident or death, loss, damage or delay of baggage or other property, or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical, mental, or otherwise relating to the provision of travel services including kayak tours, other trips and tours and accommodations.

Click here to complete liability and waiver forms.

Force Majeure

Midnight Sun Adventure Travel will not be responsible for the performance of this agreement if prevented or delayed by Acts of God, strikes, accidents, weather, traffic, airport conditions or other causes beyond their reasonable control nor will they be responsible for any loss or damage relating to train cancellations or any other cancellations.

Baggage

Guests travelling on our overland tours are limited to one suitcase or duffel bag per person with a weight not to exceed 65 lbs (31 kg). This baggage will be carried in the rear of the vehicle or in a luggage trailer. Passengers may also bring a small carry-on bag in the vehicle. Luggage on kayak tours will be limited to the amount of space available in dry bags, which are carried in the kayak. Some gateway hotels on our kayak tours allow their guests to store luggage. Kayak trip luggage will be limited to two dry bags which we supply.

 

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